1How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery on our website or through the courier's website.

2What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment gateways.

3Do you offer international shipping?

Yes, we offer international shipping to many countries worldwide. Shipping costs and delivery times may vary depending on your location.

4What is your return policy?

We have a 7 day return policy. If you're not satisfied with your purchase, you can return the item(s) within this period for a refund or exchange. Please refer to our Refund Policy for more details.

5How do I determine my size?

We provide detailed size charts for each product to help you find the perfect fit. You can find these size charts on the product pages. If you're unsure about your size, feel free to contact our customer service team for assistance.

6Are your products sustainable or ethically sourced?

We strive to offer a selection of sustainable and ethically sourced products. Look for our eco-friendly or sustainable collections, where we prioritize products made from environmentally friendly materials or produced under fair labor practices.

7Can I cancel or modify my order after it's been placed?

We process orders quickly to ensure prompt delivery. If you need to cancel or modify an order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled or modified.

8Do you offer gift cards?

Yes, we offer gift cards that can be purchased and redeemed on our website. They make great gifts for friends and family who love fashion!

9How can I contact customer service?

You can reach our customer service team via email at info@vihanadesigners.com or through our contact form on the website. We're here to assist you with any questions or concerns you may have.

10Do you offer discounts or promotions?

Yes, we occasionally run promotions and offer discounts to our customers. Be sure to sign up for our newsletter or follow us on social media to stay updated on our latest offers and promotions.